terms of service

last updated 2026-08-20 · briven.tech

1. Who and what

Briven is a hosted platform for PostgreSQL databases and object storage at briven.tech and its subdomains (the “Service”). It is operated by flndrn Limited (the “Operator”, “we”, “us”), registered at Arch. Makariou III 171, Vanezis Business Center 4th floor, 3027 Limassol, Cyprus. Day-to-day operations are based in Flanders, Belgium.

These Terms, together with the Privacy Policy, Subprocessors list, the Data Processing Agreement, the Service Level Agreement, and the Trust page, form the agreement between you (“Customer”, “you”) and the Operator. By creating an account or using the Service you accept these Terms.

2. Eligibility

You must be at least 16 years old and able to form a binding contract under the law of your jurisdiction. If you create an account for a company, you represent that you have authority to bind that company to these Terms.

3. Account

• You are responsible for your credentials and for access granted to teammates, including API keys.
• You must keep a working email address on the account. Sign-in codes, password resets and security notices are sent there. We may suspend the account if mail repeatedly bounces and we cannot reach you about security or billing.
• Do not share a single human login across people. Invite teammates, and issue a separate API key for each server or job so it can be revoked on its own.

4. The Service

The Service includes, as enabled for your plan: hosted PostgreSQL 18 databases with the pgvector extension; a connection pooler, which is the single endpoint your application connects to; a SQL-over-HTTP endpoint for environments that cannot hold a TCP connection; API keys, which can be scoped to a single database and optionally made read-only; S3-compatible object storage per database; and the operator dashboard at briven.tech, with organisations, roles, per-resource permissions and an audit log. Feature availability depends on your plan.

5. Acceptable use

You may not use the Service to:

• store, transmit, or generate content that is illegal under EU or Belgian law;
• send unsolicited bulk email, spam, or abusive outbound traffic;
• host material that infringes copyright, trademark, or other third-party intellectual property;
• host CSAM, content that sexualises minors, or non-consensual intimate imagery — accounts hosting such material will be terminated immediately and reported to the appropriate authority;
• probe, scan, or attempt to compromise other tenants, the host infrastructure, or any system you do not own;
• run cryptocurrency mining, distributed computation for hire, or denial-of-service tools;
• resell the Service or run a separate commercial product on a free tier in a way that circumvents paid plans when those plans apply to your usage.

We may remove offending content and suspend the responsible account without notice when the issue is severe (CSAM, active outbound attack, third-party legal demand). For other breaches we will give reasonable notice and a chance to cure where practical.

The Acceptable Use Policy expands this section: what each prohibition means in practice, how enforcement works, how to report abuse, and the conditions under which security research against your own account is welcome rather than a breach. This Section 5 remains the binding text where the two differ.

6. Your content

Your data is yours: schemas, rows, the objects in your storage buckets, and your project configuration. You keep all rights. You grant us only the limited licence needed to host and operate the Service (store, process, and transmit content to clients you authorize).

Your data sits in standard PostgreSQL, so a standard pg_dump over your own connection produces a complete copy at any time. We will not trap your data in a proprietary format we alone can read.

7. Fees and plans

Current plans and prices are published at briven.tech/pricing. Free or included usage (if any) is described there and in your dashboard. Paid features are billed according to the plan you select.

Material price or plan changes will be announced on the site and, where we have a billing email, notified at least 30 days before they affect you. Taxes (VAT, GST, sales tax) may be added where the Operator is required to collect them. Card and bank details are handled by our payment subprocessor once one is engaged — see Subprocessors.

8. Availability and changes

The Service is offered for production use. We aim for continuous availability and maintain the operational practices described on the Trust page. The Operator takes a full backup of customer databases nightly, together with continuous write-ahead-log archiving, and has performed a restore on the live server. However, the backup repository is currently held on the same infrastructure as the databases it protects — so it is protection against a dropped table, a bad migration or a corrupted cluster, and it is not protection against the loss of that infrastructure. You are therefore still strongly encouraged to keep your own pg_dump copies on your own schedule, held somewhere you control. Unless you have a separate written SLA with flndrn Limited, the Service is provided without a contractual uptime percentage guarantee; the reasoning is set out at briven.tech/sla.

We may improve, change, or retire features. Material removals that break documented behaviour will be announced with reasonable notice when possible. Emergency security changes may ship immediately.

9. Intellectual property

The Briven name, logo, brand, and the design of briven.tech remain the Operator’s property. Nothing here transfers brand ownership to you.

10. Suspension and termination

• You may close your account by writing to the Operator. Deletion of project data follows the retention windows described in the Privacy Policy; export before you delete if you need a copy.
• We may suspend or terminate accounts that violate Section 5, are in material breach of these Terms, or are subject to a binding legal demand. Where possible we give notice and an export window.
• We may discontinue the hosted Service with at least 90 days’ notice if continuing becomes commercially unviable; that notice period is an export window, and a pg_dump of every database is yours to take.

11. Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, the Service is provided “as is” and “as available”. The Operator disclaims warranties of merchantability, fitness for a particular purpose, and non-infringement, except where mandatory law forbids that disclaimer. Nothing here limits non-waivable consumer rights under EU law.

12. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, the Operator’s total liability for claims arising out of these Terms or the Service is limited to the greater of (a) fees you paid for the Service in the 12 months before the claim, or (b) €100. The Operator is not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits or lost data where recovery is reasonably available from your own dumps. Nothing limits liability for fraud, gross negligence, or liability that cannot be excluded under mandatory law.

13. Indemnification

You will indemnify and hold the Operator harmless from third-party claims arising from (a) your content, (b) your use of the Service in breach of these Terms, or (c) your violation of law. We will give prompt notice and reasonable cooperation; you control the defence subject to our consent for settlements that admit our fault or bind us non-monetarily.

14. Changes to these Terms

We may update these Terms. Material changes will be posted on this page with a new “last updated” date and, for material changes, emailed to the address on your account when practical, at least 30 days before they take effect. Continued use after the effective date is acceptance. If you disagree, close your account before that date.

15. Governing law

These Terms are governed by Belgian law. Disputes that cannot be resolved amicably are subject to the exclusive jurisdiction of the courts of Antwerp, Belgium, without limiting non-waivable consumer rights in your country. The English version controls if translations conflict.

16. Contact

Legal: legal@flndrn.com. Support: support@flndrn.com. Security: security@flndrn.com (see the Trust page for disclosure practice). Mail to those addresses is handled by the Operator.